1. Overview
Niftytheme.net is a product showcase. We do not process payments or issue refunds on this website. Digital products are sold only through third-party marketplaces—Envato Market (ThemeForest) or Gumroad. Refund eligibility, time limits, and processing are defined by the platform where you completed your purchase and by the license type you selected.
2. ThemeForest (Envato Market)
If you purchased an item on Envato Market (ThemeForest), your transaction is with Envato as the marketplace operator. Niftytheme is the author of the item, not the payment processor or Merchant of Record.
Refund requests, eligibility, and timelines are handled under Envato’s policies, including their refund guidelines for buyers. Please review:
3. Gumroad
If you purchased through Gumroad, payment and refund handling are governed by Gumroad’s terms and the product listing on our Gumroad store. Niftytheme does not process Gumroad payments on niftytheme.net.
For billing or refund questions about a Gumroad order, use Gumroad’s buyer support and the seller contact options on your receipt. Please review:
4. Niftytheme Support Role
We are happy to help with product bugs, documentation, or technical questions when you contact [email protected]. Please include your Envato purchase code or Gumroad order details when relevant.
We cannot approve, deny, or process refunds for marketplace purchases. Those decisions are made only by Envato Market or Gumroad under their respective policies.
5. Custom Development Services
Custom development work commissioned directly from Niftytheme is separate from ThemeForest and Gumroad product sales. Those projects are non-refundable once development has commenced, as outlined in the written project agreement signed before work begins.